The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Bliss
“The bed and pillows were incredibly comfortable, allowing for the best night's sleep I've had in ages.” view full review
Delicious Breakfast
“The buffet breakfast was a highlight of my stay, offering a wide variety of tasty options to start the day right.” view full review
Refreshing Pool
“I enjoyed the clean and comfortable pool area, complete with complimentary towels, making it perfect for a relaxing dip.” view full review
Stunning Views
“Opting for the room with a view of the City Botanic Gardens was absolutely worth it; the scenery was breathtaking and serene.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Bowling
Golf course
Guest Parking
Electric kettle
Services
Paid shuttle service
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Jacuzzi
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
152 Alice Street,
Brisbane,
Australia,
4001,
Queensland
Map view
street view
152 Alice Street,
Brisbane,
Australia,
4001,
Queensland
City landmarks
South Bank
South Bank Parklands
1.1
km
Gallery
Queensland Art Gallery
1.8
km
Mall
Queen Street Mall
670 m
South Brisbane QLD 4101
South Bank
1.5
km
Park
Roma Street Parkland
1.5
km
Museum
Museum of Brisbane
930 m
Library
State Library Of Queensland
1.6
km
399 Queen St
Customs House
980 m
Giant wheel
The Wheel of Brisbane
2.1
km
Bridge
Story Bridge
2.1
km
Mall
Brisbane Arcade
760 m
Brisbane
The Brisbane River
1.6
km
Museum
MacArthur Museum Brisbane
760 m
Museum
Queensland Museum
1.6
km
Event hall
Brisbane Convention and Exhibition Centre
1.8
km
Square
King George Square
920 m
Stadium
Suncorp Stadium
2.2
km
285 Ann St
Shrine of Remembrance
980 m
Public Building
Brisbane City Council
940 m
Church
St John's Cathedral
1.3
km
Brisbane
Ann Street
1.5
km
Shopping Area
Wintergarden
700 m
Mall
Myer Centre
800 m
Park
Kangaroo Point Cliffs Park
2.3
km
Museum
Commissariat Store Museum
830 m
Event hall
Riverstage
910 m
Russell Street
Channel Seven Wheel of Brisbane
2.0
km
411 Vulture St
The Gabba
2.7
km
Nearby
Botanical Garden
Brisbane City Botanic Gardens
500 m
Public Building
Parliament House Brisbane
340 m
Restaurants
The Coffee Club
240 m
415 George Street G.A 35 Brisbane Supreme Courts
Master Tom's
210 m
42-60 Albert St Corner Albert and Margaret Streets
Walters Steakhouse
150 m
219 Alice Street Corner of Edward Street
Brisbane High Tea
190 m
Corner of Margaret & Edward Streets Stamford Plaza Brisbane
Mr Edward's Alehouse & Kitchen
270 m
Hall Chadwick Centre 46 Edward St Corner of Edward and Margaret Street
The Charles
370 m
111 Mary St
Black Fire Brisbane
310 m
74 Albert Street Below Capri Hotel Brisbane
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
great location
lukewarm food
ineffective air conditioning
8.0/10
Great
Rooms
7.9
Location
9.2
Service
8.5
Dining
7.9
Guest reviews
8.0/10
based on 18 reviews
8.6
8.6/10 based on 7198 reviews
David
United Kingdom,
May
2024
8.8/10
My stay at the hotel was a mix of comfort and charm. The rooms were beautiful and very comfortable, equipped with modern amenities like a heated toilet seat and bidet arrangements, although they did seem a bit tired. The service was top-notch, with smiling and friendly staff always ready to assist, making the experience pleasant. The location was perfect for exploring, being near the botanical gardens and a short walk to downtown. The dining experience was excellent, offering a delicious selection of foods. However, there was some construction noise in the adjacent street that affected the overall tranquility.
Rooms
8.0
The rooms were beautiful and very comfortable, offering all necessary amenities.
Service
9.0
The staff was smiling, friendly, and very helpful with our requests.
Location
9.0
The location was perfect, allowing easy access to key attractions and amenities.
Dining
9.0
The dining experience was fantastic with a delicious selection of foods.
Facilities
9.0
The facilities were well-maintained and met all my needs during the stay.
Daniel
United States,
February
2024
7.8/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and exceptionally friendly staff. The dining experience was enjoyable, although a bit expensive. The central location made it convenient for exploring the city.
Rooms
8.0
My room was extremely comfortable and very clean. Although there was no way to adjust the noisy air conditioning, having a balcony was a nice touch. The room could benefit from a little update as it smelled a bit musty.
Service
7.0
The staff was exceptionally friendly and helpful, especially when I needed assistance with the TV remote.
Location
9.0
The hotel's central location was ideal for exploring the city sights, and being right by the park allowed for a nice morning stroll. While the hotel felt small and boutique-style, its excellent position in the city added to its charm.
Dining
8.0
I enjoyed the fabulous dining experience overlooking the botanical gardens, although it was a tad expensive. The food was super yummy and worth trying out.
Facilities
7.0
The hotel offered a range of facilities to make the stay convenient, such as room service and shuttle services. However, some areas could benefit from minor improvements to enhance the overall experience.
Alexander
United Kingdom,
February
2024
9.0/10
I had a wonderful stay at this hotel. The rooms were spacious and clean, providing everything I needed. Although the chairs could use some updating, everything else was great. The staff members were incredibly friendly and helpful, even apologizing promptly for a gas fault issue. The location, right next to the Botanical Gardens, was ideal with a variety of food choices nearby. The dining experience was delightful with delicious sandwiches available. The facilities were fantastic, and overall, it was a great value for money.
Rooms
8.0
The rooms at the top of the hotel were spacious and clean, meeting all my needs.
Service
9.0
The staff was welcoming, polite, and always willing to assist, making my stay enjoyable.
Location
10.0
The hotel's proximity to the Botanical Gardens was fantastic, offering a great range of food choices for everyone.
Dining
9.0
The dining experience was top-notch with delicious food options.
Facilities
9.0
The hotel's facilities were excellent, providing everything I needed for a comfortable stay.
Natalie
United Kingdom,
February
2024
8.6/10
My stay at the hotel was both relaxing and enjoyable. The rooms, while a little tired, were spacious and featured the most comfortable beds. The fancy toilet was a pleasant surprise, although the adjoining room had a bit of noise coming through despite efforts to soundproof.
Rooms
8.0
The rooms provided a good and quiet stay, with a luxurious touch in the upgraded bathroom features.
Service
9.0
The service was top-notch, with very helpful and efficient staff making my stay pleasant.
Location
9.0
The location was excellent, near the stunning botanic gardens and within walking distance to Eagle Street Pier.
Dining
8.0
The dining experience was fantastic, offering great options for all dietary requirements. However, the lack of hot drink variety was a minor downside.
Facilities
9.0
The facilities were modern and convenient, providing everything needed for a comfortable stay.
Gareth
United Kingdom,
December
2023
7.6/10
I thoroughly enjoyed my stay at the hotel. The rooms were extremely clean, spacious, and conveniently located just a short walk from the city center and right across from the botanical gardens. However, the air conditioning seemed a bit ineffective in circulating the air around the room, even at 17 degrees. The service was top-notch, with helpful and professional staff always available. The location was excellent, offering immediate access to Brisbane's beautiful botanical garden and various dining options. The dining experience was average at best, with lukewarm food, but the friendly staff managed to deal with our complaint efficiently. Overall, a well-cared-for property with a few minor drawbacks.
Rooms
8.0
The rooms were large, with recently renovated bathrooms and were extremely clean. It was a bit hot as the air conditioning didn't seem to circulate well even at 17 degrees.
Service
7.0
The staff were always helpful and professional, despite a gas fault issue that required an apology.
Location
9.0
The hotel's location was excellent, offering immediate access to Brisbane's fine botanical garden and nearby city amenities, making it a great place to relax and enjoy the surroundings.
Dining
6.0
The dining experience was average at best, with lukewarm food being a downside. However, the staff managed complaints efficiently.
Facilities
8.0
The facilities were well cared for, maintaining an older property's charm and convenience.
clean
lukewarm food
Brian
United Kingdom,
December
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were clean, comfortable, and offered a stunning city view from the 9th floor. The bed was incredibly cozy, making it hard to leave in the morning. While the room looked a bit dated and could benefit from a makeover, the overall experience was fantastic with top-notch service and delicious meals.
Rooms
8.0
I stayed on the 9th floor and had a city view. The mattresses were incredibly comfortable, and the room was very clean.
Service
9.0
The service was exceptional, especially Linley who took great care of us throughout our stay. The staff were welcoming, helpful, and went above and beyond to ensure we had a fantastic experience.
Location
9.0
The hotel's location was convenient, with easy access to shopping and the South Bank. It was perfect for our post-concert stay, and being close to Queens Street Mall made exploring the area a breeze.
Dining
8.0
The dining experience was delightful, with a wide range of delicious options to choose from. The staff provided excellent service, although some dishes were a bit overpriced.
Facilities
9.0
The hotel offered an array of facilities to make our stay enjoyable, from room service to tours/ticket assistance. The amenities were great overall.
John
United Kingdom,
December
2023
8.8/10
I had a cozy room with a balcony overlooking the Brisbane Botanical Gardens; the queen beds were big and comfortable, and the red teddy bears added a lovely touch. It was quiet and peaceful, but the bathroom was a bit old and small.
Rooms
8.0
The room was cozy with a nice balcony view of the botanical gardens. The queen beds were comfortable, and the red teddy bears were a cute addition. It was quiet and lovely, but the bathroom was a bit outdated and small.
Service
9.0
The service was excellent; they organized a great private airport transfer and went above and beyond to assist us. The staff was really friendly and helpful from check-in to check-out.
Location
10.0
The location was perfect, right beside the botanical gardens and close to everything. It was awesome being able to walk to the city, South Bank, and other attractions. Across the road from the Botanical Gardens, and within walking distance to major spots like Queen Street Mall.
Dining
8.0
The dining experience was excellent, but a bit on the expensive side. The food quality was exceptional, though a little overpriced for the portion size.
Facilities
9.0
The facilities were great, especially the convenient location right in front of the botanical gardens.
Great location
Small bathroom
Sean
United States,
November
2023
8.4/10
I had a wonderful stay at this hotel! The rooms were well appointed and clean, and despite being fully booked, it was surprisingly quiet. The shared balcony access could be better for privacy, but overall, a great experience.
Rooms
9.0
I couldn't fault the well-appointed and clean rooms. Despite being fully booked, it was quiet.
Service
9.0
The service was impeccable, and the staff, especially Christopher and Dora, were friendly and welcoming, adding a touch of old-world charm to our stay.
Location
10.0
The location was superb, especially for a conference at Parliament house. Being near the botanical gardens, shops, and restaurants made everything so convenient.
Dining
6.0
The dining experience was underwhelming at times, with the cooking quality not as high as expected. However, there were some great deals like the home-baked bread.
Facilities
8.0
The hotel had all the necessary facilities, making our stay comfortable and enjoyable.
Sarah
United Kingdom,
November
2023
8.6/10
Staying at this hotel was a mixed experience for me. The rooms were impressive with modern amenities like a computer tablet for easy access to services, room service, and a view over the beautiful botanic gardens. However, the noise from ongoing renovations on higher floors was a bit of a downside.
Rooms
8.0
The rooms were modern and well-equipped with a computer tablet and great views of the botanic gardens.
Service
9.0
The service saved the day when we encountered an issue and the staff kindly refunded part of our room cost. They were incredibly helpful and friendly throughout our stay.
Location
9.0
The hotel's location was fantastic, right in front of the botanical gardens and a short stroll to Queen Street Mall. It offered a peaceful atmosphere away from the busy CBD areas.
Dining
9.0
The dining experience was excellent, with super yummy options and great value for money. The vegetarian choices were a highlight for me.
Facilities
8.0
The in-house facilities like the conference room and bar were convenient and well-maintained.
James
United States,
November
2023
9.0/10
I had a wonderful stay at this hotel! The location is superb, within walking distance of the river and great restaurants. The rooms were clean, new, and had everything we needed for relaxing river walks. The service was top-notch, with friendly and efficient staff, making us feel right at home. The proximity to the Botanical Gardens and Queen St Mall made exploring the city a breeze. The dining experience, especially being opposite the botanical gardens, was fantastic. I didn't have a chance to try the pool, but everything else was just perfect.
Rooms
9.0
The rooms were clean and well presented, offering a new and comfortable space for river walks.
Service
9.0
The staff were very nice and always ready to help with a smile. We enjoyed the park-facing view they always seemed to provide.
Location
10.0
The location is great, just a short walk to the water and restaurants, and with the Botanical Gardens and Queen St Mall nearby.
Dining
9.0
Dining was a delight, especially with the beautiful surroundings and the value offered. The proximity to the botanical gardens made it even more special.
Facilities
8.0
The hotel offered everything we needed for a comfortable stay, though we didn't get a chance to try out the pool.
Jack
United Kingdom,
October
2023
8.2/10
The hotel is ideally located near Brisbane CBD and the Botanic Gardens, making it a convenient choice. The rooms are clean, comfortable, and offer a pleasant view. Staff were accommodating and friendly, although some interactions lacked warmth. Overall, a decent stay offering good value for money.
Rooms
8.0
The rooms were very clean and spacious, although a bit small with two double beds. The Botanic Gardens view added a nice touch.
Service
7.0
The staff were helpful and friendly, assisting with early check-in and offering advice for exploring Brisbane.
Location
9.0
The hotel's location is excellent, just a short walk to the CBD, restaurants, and the botanical gardens. It offers a quiet retreat in the heart of the city.
Dining
9.0
The dining experience was great, especially for breakfast. Traditional regional homemade products were a highlight.
Facilities
8.0
The hotel offers a range of facilities suitable for a comfortable stay, from room service to tours/ticket assistance.
Rebecca
United States,
August
2023
8.2/10
I was pleasantly surprised by the well-facilitated rooms that overlooked the gardens and provided all the modern conveniences wrapped in plush comfort. However, I did have a slight issue with housekeeping not servicing the room as requested. The service was friendly and accommodating, although they did forget to change the bedsheets and towels. The location couldn't be better, being across from the Botanic Gardens and near the CBD and various dining options. The dining experience was good overall, but I wish there were more hot drink options available.
Rooms
9.0
The rooms exceeded my expectations with their modern amenities and plush comfort.
Service
8.0
The staff were friendly and accommodating, although there was a minor oversight with housekeeping.
Location
9.0
The hotel's location is excellent, being right across from the botanical gardens and within walking distance to the main shopping area.
Dining
7.0
The dining experience was good, but more variety in hot drink options would have been appreciated.
Facilities
8.0
The hotel facilities were satisfactory, providing what I needed for a comfortable stay.
Joseph
United States,
August
2023
7.8/10
The hotel had spacious and clean rooms that were well-appointed with modern amenities, but some aspects like the lack of a microwave and slow hot water were disappointing. The service was excellent overall, with welcoming staff but slight communication issues. The location was fantastic, near the Botanic Gardens and various dining options, although noise could be a concern. The dining experience was pleasant but a bit pricey for some items. The facilities were generally good, catering to most traveler's needs.
Rooms
7.0
The rooms were spacious, clean, and well-appointed with modern amenities.
Service
8.0
The service was excellent with welcoming staff, although some communication skills were lacking.
Location
9.0
The location was fantastic, near the Botanic Gardens and a short walk to dining and city attractions.
Dining
7.0
The dining experience was pleasant overall, but some items were a bit expensive.
Facilities
8.0
The facilities were generally good, catering to most traveler's needs.
Richard
United Kingdom,
August
2023
8.6/10
The hotel is a beautiful space with some signs of wear and tear in the rooms but overall lovely, featuring gorgeous foyer, lounge, and restaurant areas. The balcony provided a relaxing spot for lunch, suitable for both work and leisure, although tables were too large. The bed was comfortable.
Rooms
8.0
The rooms are a little older and showing small signs of wear and tear, but still comfortable and suitable for both relaxation and work.
Service
9.0
The staff at the hotel are incredibly polite, helpful, and friendly.
Location
9.0
The hotel's location is fantastic, with easy access to the city center and a beautiful public garden across the road.
Dining
8.0
I was pleasantly surprised by the breakfast at the Walnut restaurant; the delicious selection of foods was amazing.
Facilities
9.0
The hotel offers excellent facilities for a comfortable stay.
Leon
United Kingdom,
June
2023
7.0/10
Upon arrival, our rooms were ready for check-in before noon, but they were very small for a five-day stay and not up to a four-star standard. The hotel needed some refurbishment, especially including a smart TV. However, the location, near attractions like the Skytower, The Westin, and Marriot hotels, was fantastic, with easy access to the CBD and the beautiful botanical gardens across the road.
Rooms
5.0
The rooms were small and not fully serviced until mid-afternoon, which was a downside.
Service
9.0
The staff, from reception to the bar and restaurant, were warm, welcoming, and extremely helpful.
Location
8.0
The hotel's location was excellent, offering easy access to many attractions and a beautiful outlook of the gardens from the dining room.
Dining
7.0
While the dining experience was outstanding, it suffered from being understaffed, leading to dirty tables and unavailability of some foods.
Facilities
6.0
The hotel facilities were adequate but needed some refurbishment for a more comfortable stay.